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LEGAL

LEGAL

  • Terms of Use
  • Privacy Policy
  • CA Supply Chain Act
  • P.O. Terms and Conditions
  • COOKIE POLICY

WEBSITE TERMS AND CONDITIONS

  • WHO WE ARE AND HOW TO CONTACT US
    • [DOMAIN ADDRESS] is a site operated by Quest Nutrition Limited (“we” or “us”). We are registered in England and Wales under company number 11253510 and have our registered office at 2 Kingdom Street, 6th Floor, London, Greater London, W2 6JP.
    • To contact us, please email [EMAIL ADDRESS] [or telephone our customer service line on [NUMBER]]. [Note to Quest: Please confirm if applicable]
  • BY USING OUR SITE YOU ACCEPT THESE TERMS
    • By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
    • If you do not agree to these terms, you must not use our site. [Note to Quest: If at a later date Quest UK wishes to sell products or services via its UK website we will need to update these terms and provide a set of goods and services terms of business which will need to be click-wrap]
    • We recommend that you print or save a copy of these terms for future reference.
  • THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy [INSERT AS LINK], which sets out information about our treatment of information.
  • Our Cookie Policy [INSERT AS LINK], which sets out information about the cookies on our site.
  • Our Image Consent Policy [INSERT AS LINK], which sets out information about our use of user Images (as defined therein).
  • WE MAY MAKE CHANGES TO THESE TERMS

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

  • WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.

  • WE MAY SUSPEND OR WITHDRAW OUR SITE
    • Our site is made available free of charge.
    • We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
    • You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
  • WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

  • [OUR SITE IS ONLY FOR USERS IN [ENGLAND OR THE UK]]

[Our site is directed to people residing in [the United Kingdom / the United Kingdom and the European Union]. We do not represent that content available on or through our site is appropriate for use or available in other locations.] [Note to Quest: Please confirm]

  • YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
    • If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
    • We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    • If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by using the details specified in section 1.
  • HOW YOU MAY USE MATERIAL ON OUR SITE
    • We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    • You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
    • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    • Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
    • You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
    • If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  • DO NOT RELY ON INFORMATION ON THIS SITE
    • The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
    • Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
  • WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
    • Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
    • We have no control over the contents of those sites or resources.
  • OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
    • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • HOW WE MAY USE YOUR PERSONAL INFORMATION

We will only use your personal information as set out in our Privacy Policy [LINK TO PRIVACY POLICY].

  • VIRUSES
    • We do not guarantee that our site will be secure or free from bugs or viruses.
    • You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
    • You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
  • RULES ABOUT LINKING TO OUR SITE
    • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
    • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    • You must not establish a link to our site in any website that is not owned by you.
    • Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
    • We reserve the right to withdraw linking permission without notice.
    • If you wish to link to or make any use of content on our site other than that set out above, please contact us by using the details specified in section 1.
  • OUR TRADE MARKS ARE REGISTERED
    • [“TRADE MARK 1”] and [“TRADE MARK 2”] are [UK registered] trade marks of [Quest Nutrition Limited]. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under section 10 of these terms and condition. [Note to Quest: Please confirm details]
  • WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES?
    • If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
    • If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we agree to the exclusive jurisdiction of the courts of England and Wales.

PRIVACY POLICY

  1. INTRODUCTION

Welcome to Quest Nutrition Limited’s Privacy Policy (this “Privacy Policy”). Quest Nutrition Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform about  how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

  1. IMPORTANT INFORMATION AND WHO WE ARE
    • Purpose of this Privacy Policy
  • This Privacy Policy aims to give you information about how Quest Nutrition Limited (referred to as “we”, “us” or “our” in this Privacy Policy) collects and processes your personal data through your use of this website, including any data you may provide through this website.
  • This website is not intended for children and we do not knowingly collect data relating to children.
  • It is important that you read this Privacy Policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.
    • Controller
  • We are the controller of and we are responsible for your personal data.
  • We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
    • Contact details
  • If you have any questions about this Privacy Policy or our privacy practices, please contact our data privacy manager in the following ways:
  • Full name of legal entity: Quest Nutrition Limited
  • Email address: [DETAILS]
  • Postal address: 2 Kingdom Street, 6th Floor, London, Greater London, W2 6JP
  • [Telephone number: [DETAILS]]
  • You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK’s supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
    • Changes to this Privacy Policy and your duty to inform us of changes
  • We keep our Privacy Policy under regular review.
  • It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
    • Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

  1. THE DATA WE COLLECT ABOUT YOU
    • Collection of personal data
  • Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
  • We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: [Note to Quest: Please confirm the types of personal data you may collect from your website users]
  • Identity Data includes [first name, last name, username or similar identifier, marital status, title, date of birth and gender].
  • Contact Data includes [email address, address and telephone number].
  • Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website].
  • Profile Data includes [your username and password, your interests, preferences, feedback and survey responses].
  • Usage Data includes [information about how you use our website, products and services].
  • Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].
  • We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
  • We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
    • If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform certain services for you. In this case, we may have to cancel any such service but we will notify you if this is the case at the time.

  1. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • create an account on our website;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.
  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below [DELETE OR ADD TO THIS LIST AS APPROPRIATE]: [Note to Quest: Please confirm whether you will collect data from the following sources.]
  • Technical Data from the following parties:
    • analytics providers [such as Google based outside the EU];
    • advertising networks [such as [NAME] based [inside OR outside] the EU]; and
    • search information providers [such as [NAME] based [inside OR outside] the EU].
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as [NAME] based [inside OR outside] the EU].
  • Identity and Contact Data from data brokers or aggregators [such as [NAME] based [inside OR outside] the EU].
  • Identity and Contact Data from publicly available sources [such as Companies House and the Electoral Register based inside the EU].
  • [ANY OTHER WAYS YOU COLLECT PERSONAL DATA].
  1. HOW WE USE YOUR PERSONAL DATA
    • Why we use your personal data
  • We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
  • where we need to comply with a legal obligation.
  • See definition of “Lawful Basis” in the Glossary to find out more about the types of lawful basis that we will rely on to process your personal data.
  • Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
    • Purposes for which we will use your personal data
  • We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
  • We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or this Privacy Policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d)Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

Necessary for our legitimate interests (to develop our products/services and grow our business)

  • Promotional offers from us
  • We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
  • You will receive marketing communications from us if you have requested information from us and you have not opted out of receiving that marketing.
    • Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

  • Opting out

You can ask us or third parties to stop sending you marketing messages at any time [by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out links on any marketing message sent to you OR by contacting us at any time]. [Note to Quest: Please confirm opt-out process]

  • Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies Policy [LINK TO COOKIE POLICY].

  • Change of purpose
  • We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
  • If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
  • Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
  1. DISCLOSURES OF YOUR PERSONAL DATA
  • We may share your personal data with the parties set out below for the purposes set out in the table above:
  • Internal Third Parties (see Glossary).
  • External Third Parties (see Glossary).
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
  • We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
  1. INTERNATIONAL TRANSFERS
  • We may share your personal data with other members of our group and our related affiliates (the “Quest Group”). This will involve transferring your data outside the European Economic Area (EEA).
  • Many of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.
  • Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented [DELETE AS APPLICABLE]: [Note to Quest: Please confirm which of the following are applicable to transfer of personal data]
  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
  • Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
  1. DATA SECURITY
  • We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
  • We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
  1. DATA RETENTION
  • We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
  • To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
  • By law we have to keep basic information about our users (including Contact, Identity, Financial and Transaction Data) for certain periods of time.
  • In some circumstances you can ask us to delete your data.
  • In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
  1. YOUR LEGAL RIGHTS
  • Under certain circumstances, you have rights under data protection laws in relation to your personal data as specified in this Privacy Policy.
  • If you wish to exercise any of these rights set out above please contact us.
  • You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
  • We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
  • We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
  1. GLOSSARY
    • Lawful basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

  • Third parties

Internal Third Parties means other companies in the Quest Group acting as joint controllers or processors  who are based in the United States and [OTHER SPECIFIC COUNTRIES] and who provide [IT and system administration services and undertake leadership reporting]. [Note to Quest: Please confirm details of Quest Group affiliates to whom Quest UK will transfer data and the services they provide]

External Third Parties means: [Note to Quest: Please confirm details of external third parties to whom Quest UK will transfer data]

  • Service providers [acting as processors] based in [SPECIFIC COUNTRIES] who provide services such as [IT and system administration]. [Note to Quest: Please confirm]
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom and United States who provide professional services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
  • [DETAILS OF ANY OTHER THIRD PARTIES, FOR EXAMPLE, MARKET RESEARCHERS, FRAUD PREVENTION AGENCIES, PRICE COMPARISON SITES AND SO ON.]
    • Your legal rights

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data's accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

    Quest believes that our supply chain should reflect Quest’s values and respect for human rights. Quest believes that its supply chain should be free from any form of forced labor, including slavery and human trafficking. More information regarding Quest’s efforts to mitigate the risks of slavery and human trafficking throughout our supply chain is available below.

    Verification

    Quest’s intends to verify its product supply chain by requesting that its suppliers complete a questionnaire to help assess risks of human trafficking and slavery in Quest’s supply chain. Responses will be reviewed by Quest, and upon Quest’s request, relevant documents, procedures and records of the supplier may be reviewed as part of Quest’s internal audit. In addition, Quest intends to obtain from suppliers a written certification that the supplier does not permit human trafficking and slavery in supplier’s supply chain.

    In addition, suppliers must certify in writing to Quest that the supplier does not permit human trafficking and slavery in supplier or in supplier’s supply chain.

    Audit

    Quest intends to audit new and current suppliers from time to time to determine if they are furthering the purposes of the California Transparency in Supply Chains Act (the “Act”). The audit process will include a review of supplier responses to a request for information based on a questionnaire. If Quest identifies any concerns, then Quest may conduct an investigation. If an issue cannot be resolved after investigation or conference with the supplier, then Quest may conduct an on-site audit or terminate its relationship with the Supplier.

    Certification

    Quest is in the process of obtaining from its suppliers a certification attesting that the supplier does not use any form of forced, indentured, bonded or slave labor and that it does not permit human trafficking in its supply chains. Quest’s Purchasing & Supply Chain Department manages this certification process and will request that its new suppliers complete the certification as part of the onboarding process.

    Internal Accountability

    Quest’s Purchasing and Supply Chain Department is responsible for administering the programs in furtherance of the Act and the related issues involving human trafficking and slavery. Any employee or supplier who is determined to be acting contrary to Quest’s values or the Act may be terminated by Quest in its sole discretion. Quest intends to adopt other internal procedures for determining whether employees or suppliers are complying with company values or the Act.

    Training

    Quest has educated its employees and management who have direct responsibility for supply chain management and others in the organization about the Act. Further educational efforts and training may include face-to-face meetings and web-based seminars, and will focus on how employees can assist Quest in mitigating risks within its supply chain in furtherance of the Act.

    Applicability

    (a) This purchase order is an offer by Quest Nutrition, LLC (the "Buyer") for the purchase of the goods specified on the face of the purchase order (the "Goods") from the party to whom the purchase order is addressed (the "Seller") in accordance with and subject to these terms and conditions (the "Terms"; together with any terms and conditions on the face of the purchase order, the "Order"). The Order, together with any documents incorporated herein or therein by reference, constitutes the sole and entire agreement of the parties with respect to the Order, and supersedes all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral, with respect to the subject matter of the Order. The Order expressly limits Seller’s acceptance to the terms of the Order. These Terms prevail over any terms or conditions contained in any other documentation and expressly exclude any of Seller’s general terms and conditions of sale or any other document issued by Seller in connection with this Order.

    (b) These Terms apply to any repaired or replacement Goods provided by Seller hereunder.

    (c) Buyer is not obligated to any minimum purchase or future purchase obligations under this Order.

    Acceptance

    This Order is not binding on Buyer until Seller accepts the Order in writing. If Seller does not accept the Order in writing within 10 days of Seller’s receipt of the Order, this Order will lapse. Buyer may withdraw the Order at any time before it is accepted by Seller.

    Delivery Date

    Seller shall deliver the Goods in the quantities and on the date(s) specified in the Order, or as otherwise agreed in writing by the parties (the "Delivery Date"). Timely delivery of the Goods is of the essence. If Seller fails to deliver the Goods in full on the Delivery Date, Buyer may terminate the Order immediately by providing written notice to Seller and Seller shall indemnify Buyer against any losses, claims, damages, and reasonable costs and expenses attributable to Seller’s failure to deliver the Goods on the Delivery Date. [Buyer has the right to return any Goods delivered prior to the Delivery Date at Seller's expense and Seller shall redeliver such Goods on the Delivery Date.]

    Quantity

    Other than as may be set forth in a separate agreement between Buyer and Seller, if Seller delivers a quantity of Goods that varies by more than 10% from the quantity ordered, Buyer may reject all or any Goods, including without limitation all or any excess Goods. Any such rejected Goods shall be returned to Seller at Seller’s risk and expense. If Buyer does not reject the Goods and instead accepts the delivery of Goods at the increased or reduced quantity, the Price for the Goods shall be adjusted on a pro-rata basis.

    Delivery Location

    All Goods shall be delivered to the address specified in the Order (the "Delivery Location") during normal business hours or as otherwise instructed by Buyer.

    Shipping Terms

    Delivery shall be made as specified in the Order. If no shipping terms are specified, delivery shall be made DAP Delivery Location, Incoterms® (2010). Seller shall give written notice of shipment to Buyer when the Goods are delivered to a carrier for transportation. Seller shall provide Buyer all shipping documents, including the commercial invoice, packing list, bill of lading, air waybills and any other documents necessary to release the Goods to Buyer within three business day[s] after Seller delivers the Goods to the transportation carrier. The Order number must appear on all shipping documents, shipping labels, bills of lading, air waybills, invoices, correspondence, and any other documents pertaining to the Order.

    Title and Risk of Loss

    Title passes to Buyer upon Acceptance of the Goods. Seller bears all risk of loss or damage to the Goods until delivery of the Goods to the Delivery Location.

    Packaging

    All goods shall be packed for shipment according to Buyer’s instructions or, if there are no instructions, in a manner sufficient to ensure that the Goods are delivered in undamaged condition. Seller must provide Buyer prior written notice if it requires Buyer to return any packaging material. Any return of such packaging material shall be at Seller’s expense.

    Quality Assurance and Traceability

    Each Seller shall, at its expense, ensure full traceability, and keep appropriate records, of the Goods and all ingredients and components used in the Goods up until title to the Goods passes to Buyer.

    Amendment and Modification

    No change to an Order is binding upon Buyer unless it is in writing, specifically states that it amends the specific Order and is signed by an authorized representative of Buyer.

    Inspection and Rejection of Nonconforming Goods

    Buyer has the right to inspect the Goods within 10 days of the Delivery Date (“Acceptance”). Buyer, at its sole option, may inspect all or a sample of the Goods, and may reject all or any portion of the Goods if it determines the Goods are nonconforming or defective. If Buyer rejects any portion of the Goods, Buyer has the right, effective upon written notice to Seller, to: (a) rescind the Order in its entirety; (b) accept the Goods at a reasonably reduced price; or (c) reject the Goods and require replacement of the rejected Goods. If Buyer requires replacement of the Goods, Seller shall, at its expense, within a commercially reasonable period replace the nonconforming Goods and pay for all related expenses, including, but not limited to, transportation charges for the return of the defective Goods and the delivery of replacement Goods. If Seller fails to timely deliver replacement Goods, Buyer may replace them with goods from a third party and charge Seller the cost thereof and terminate this Order for cause pursuant to Section 21. Any inspection or other action by Buyer under this Section shall not reduce or otherwise affect Seller’s obligations under the Order, and Buyer shall have the right to conduct further inspections after Seller has carried out its remedial actions.

    Price

    The price of the Goods is the price stated in the Order (the “Price”). If no price is included in the Order, the Price shall be the price set out in Seller’s published price list in force as of the date of the Order, or such price as may have been agreed upon previously between Buyer and Seller. Unless otherwise specified in the Order, the Price includes all packaging, transportation costs to the Delivery Location, insurance, customs duties, and fees and applicable taxes, including, but not limited to, all sales, use, or excise taxes. No increase in the Price is effective, whether due to increased material, labor, or transportation costs or otherwise, without the prior written consent of Buyer.

    Most Favored Customer

    Seller represents and warrants that the price for the Goods is the lowest price charged by Seller to any of its external buyers for similar volumes of similar Goods. If Seller charges any other buyer a lower price, Seller hereby agrees to apply that price to all Goods under this Order. If Seller fails to meet the lower price, Buyer, at its option, may terminate this Order without liability pursuant to Section 21.

    Payment Terms

    Seller shall issue an invoice to Buyer on or any time after the completion of delivery of the Goods and only in accordance with these Terms. Buyer shall pay all properly invoiced amounts due to Seller within 45 days after Buyer’s receipt of such invoice, except for any amounts disputed by Buyer in good faith. All payments hereunder shall be in U.S. dollars and made by wire, check or ACH as determined by Buyer in its discretion. In the event of a payment dispute, Buyer shall deliver a written statement to Seller no later than the date payment is due on the disputed invoice, listing all disputed items and providing a reasonably detailed description of each disputed item. Amounts not so disputed are deemed accepted and shall be paid, notwithstanding disputes on other items, within the period set forth in this Section 14. The parties shall seek to resolve all such disputes expeditiously and in good faith. Seller shall continue performing its obligations under the Order notwithstanding any such dispute.

    Setoff

    Without prejudice to any other right or remedy it may have, Buyer reserves the right to set off at any time any amount owing to it by Seller against any amount payable by Buyer to Seller.

    Warranties

    Seller represents and warrants to Buyer that for a period of [six] months from the Delivery Date, all Goods will: (a) be free from any defects in workmanship, material, and design; (b) conform to the quantity, quality, specifications, descriptions, drawings, designs, samples, and other requirements in the Order or as specified by Buyer; (c) be fit for their intended purpose and operate as intended; (d) be merchantable; (e) be free and clear of all liens, security interests, or other encumbrances; (f) not infringe or misappropriate any third party’s patent or other intellectual property rights; (g) ensure that the storage, manufacture, packaging, labeling, supply and delivery of Goods comply fully with any and all applicable laws, regulations, rules orders (including without limitation those relating to public health and welfare including, but not limited to, applicable requirements of the Federal Food, Drug and Cosmetic Act and Current Good Manufacturing Practices in Manufacturing, Packaging or Holding Human Food, 21 C.F.R. § 110 et seq.); and (h) for any Good consisting of food or a food ingredient, be fit for human consumption. These warranties survive any delivery, inspection, acceptance, or payment of or for the Goods by Buyer. These warranties are cumulative and in addition to any other warranty provided by law or equity. Any applicable statute of limitations runs from the date of Buyer’s discovery of the noncompliance of the Goods with the foregoing warranties. If Buyer gives Seller notice of noncompliance with this Section, Seller shall, at its own cost and expense, promptly replace or repair the defective or nonconforming Goods and pay for all related expenses, including, but not limited to, transportation charges for the return of the defective or nonconforming goods to Seller and the delivery of repaired or replacement Goods to Buyer.

    General Indemnification

    Seller shall defend, indemnify, and hold harmless Buyer and Buyer’s subsidiaries, affiliates, successors or assigns, and their respective directors, managers, officers, shareholders, members, partners, agents, attorneys, accountants, and employees and Buyer’s customers (individually, an "Indemnitee," and collectively, "Indemnitees") against any and all loss, injury, death, damage, liability, claim, deficiency, action, judgment, interest, award, penalty, fine, cost or expense, including reasonable attorney and professional fees and costs, the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers (collectively, "Losses") arising out of or occurring in connection with the Goods purchased from Seller or Seller’s negligence, willful misconduct, or breach of these Terms. Seller shall not enter into any settlement without Buyer’s or Indemnitee’s prior written consent.

    Intellectual Property Indemnification

    Seller shall, at its expense, defend, indemnify, and hold harmless Buyer and any Indemnitee against any and all Losses arising out of or in connection with any claim that Buyer’s or Indemnitee’s use or possession of the Goods infringes or misappropriates the patent, copyright, trademark, trade secret, or other intellectual property or proprietary right of any third party. In no event shall Seller enter into any settlement without Buyer’s or Indemnitee’s prior written consent.

    Insurance

    Seller agrees to maintain during the term of the Order a Commercial General Liability insurance policy (which may include commercial umbrella policy), including but not limited to bodily injury, property damage, contractual liability, advertising, personal injury, products liability and completed operations coverage, in minimum amounts of $5,000,000 per occurrence, $5,000,000 in the aggregate; Product Recall, including Third Party Liability, insurance in the amount of at least $10,000,000 per occurrence and $10,000,000 in the aggregate per policy year and that covers both voluntary and government recalls, including without limitation, no exclusions of microbes, pathogens or any contaminants, except genetically modified products, hormone-treated products, irradiated products, transmissible spongiform encephalopathies and carcinogens; and Workers’ Compensation insurance in the amount of at least $1,000,000 each accident, $1,000,000 each employee and $1,000,000 in the aggregate per policy limit year. Each of the Commercial General Liability, Product Recall and the Workers’ Compensation insurance (collectively, the “Seller Required Insurance Policies”) will provide worldwide coverage. Seller shall name, or have named, Buyer as an additionally insured party under the Commercial General Liability policy, including primary and non-contributory coverage obligations. The insurance coverages provided shall not be endorsed in such a way to prohibit coverage for liabilities that would arise during the term of this Order, or that restrict work described in the scope of this Order. The insurance shall be placed with an insurer having a Best’s rating (or the equivalent of Best’s) of not lower than A- VIII. Seller shall provide a certificate of insurance evidencing such coverage. If any of the Seller Required Insurance Policies is or are canceled prior to expiration, Seller agrees to use commercially reasonable efforts to promptly replace the insurance without lapse of coverage. Seller will make available, upon request, copies of the Seller Required Insurance Policies, including all attached endorsements with the exception of premium amounts, for review by Buyer. Seller also agrees to provide annual update certificates for each of the Seller Required Insurance Policies as appropriate. Buyer has no duty to confirm the existence of such insurance or to monitor such certificates. The Commercial General Liability and Workers’ Compensation insurance policies will include a waiver of subrogation in favor of Buyer.

    Product Recall

    If there is a recall of any of the Goods covered by this Order or any product incorporating the Goods due to fault or failure of the Goods ("Recalled Goods"), Seller shall provide reasonable assistance to Buyer in developing a recall strategy and shall cooperate with Buyer and any applicable governmental agency, entity or authority ("Governmental Body") in monitoring the recall operation and in preparing such reports as may be required. Seller shall not voluntarily initiate the recall of any Buyer product incorporating the Recalled Goods without the prior written consent of Buyer, which shall not be unreasonably withheld. Seller shall immediately notify and provide copies to Buyer of any communications, whether relating to recalls or otherwise, with any Governmental Body relating to the Goods. Seller, at its own cost, shall rework or destroy all Recalled Goods that are defective on delivery to Buyer in compliance with all applicable laws, rules or regulations, and Buyer’s reasonable instructions.

    Compliance with Law

    Seller is in compliance with and shall comply with all applicable laws, regulations, and ordinances. Seller has and shall maintain in effect all the licenses, permissions, authorizations, consents, and permits that it needs to carry out its obligations under the Order. Seller shall comply with all export and import laws of all countries involved in the sale of Goods under this Order. Seller assumes all responsibility for shipments of Goods requiring any government import clearance. Buyer may terminate this Order if any government authority imposes antidumping duties, countervailing duties, or any retaliatory duties on the Goods. Without limitation of the foregoing, Seller represents and warrants that it has provided no item of value to any of Buyer’s employees or agents for the purpose of procuring the Order.

    Termination

    Buyer may terminate this Order, in whole or in part, at any time with or without cause for undelivered Goods on 30 days’ prior written notice to Seller. In addition to any remedies that may be provided under these Terms, Buyer may terminate this Order with immediate effect upon written notice to the Seller, either before or after the acceptance of the Goods, if Seller has not performed or complied with any of these Terms, in whole or in part. If the Seller becomes insolvent, files a petition for bankruptcy or commences or has commenced against it proceedings relating to bankruptcy, receivership, reorganization, or assignment for the benefit of creditors, then the Buyer may terminate this Order upon written notice to Seller. If Buyer terminates the Order for any reason, Seller’s sole and exclusive remedy is payment for the Goods received and accepted by Buyer prior to the termination.

    Limitation of Liability

    Each party’s maximum liability to the other party shall not exceed the amounts paid by Buyer to Seller over the last twelve months. Notwithstanding the preceding sentence, nothing in the Order shall exclude or limit (a) Seller’s liability under Sections 16, 17, 18 and 24 hereof, or (b) Seller’s liability for fraud, personal injury, or death caused by its negligence or willful misconduct.

    Waiver

    No waiver by any party of any of the provisions of the Order shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in the Order, no failure to exercise, or delay in exercising, any rights, remedy, power, or privilege arising from the Order shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

    Confidential Information

    All non-public, confidential, or proprietary information of the Buyer, including, but not limited to, specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, customer lists, supplier lists, manufacturer lists, pricing, discounts, or rebates, disclosed by Buyer to Seller, whether disclosed orally or disclosed or accessed in written, electronic, or other form or media, and whether or not marked, designated, or otherwise identified as “confidential,” in connection with the Order is confidential, solely for the use of performing the Order, and may not be used for any other purpose, or disclosed or copied unless authorized by Buyer in writing. Upon Buyer’s request, Seller shall promptly return all documents and other materials received from Buyer. Buyer shall be entitled to injunctive relief without bond for any violation of this Section 24. This Section 24 shall not apply to information that is: (a) in the public domain; (b) known to the Seller at the time of disclosure; (c) rightfully obtained by the Seller on a non-confidential basis from a third party; or (d) independently developed by Seller without the use of any of Buyer’s confidential information.

    Force Majeure

    Neither party shall be liable to the other for any delay or failure in performing its obligations under the Order to the extent that such delay or failure is caused by an event or circumstance that is beyond the reasonable control of that party, without such party’s fault or negligence, and which by its nature could not have been foreseen by such party or, if it could have been foreseen, was unavoidable ("Force Majeure Event"). Force Majeure Events include, but are not limited to, acts of God or the public enemy, government restrictions or shutdowns, floods, fire, earthquakes, explosion, epidemic, war, invasion, hostilities, terrorist acts, riots, or embargoes. Seller’s economic hardship or changes in market conditions are not considered Force Majeure Events. Seller shall use all diligent efforts to end the failure or delay of its performance, ensure that the effects of any Force Majeure Event are minimized and resume performance under the Order. If a Force Majeure Event prevents Seller from carrying out its obligations under the Order for a continuous period of more than five (5) business days, Buyer may terminate this Order immediately by giving written notice to Seller.

    Assignment

    Seller shall not assign, transfer, delegate, or subcontract any of its rights or obligations under the Order without the prior written consent of Buyer, which may be withheld in Buyer’s sole discretion. Any purported assignment or delegation in violation of this Section shall be null and void. No assignment or delegation shall relieve the Seller of any of its obligations hereunder.

    Relationship of the Parties

    The relationship between the parties is that of independent contractors. Nothing contained in the Order shall be construed as creating any agency, partnership, joint venture, or other form of joint enterprise, employment, or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever. No relationship of exclusivity shall be construed from this Order.

    No Third-Party Beneficiaries

    This Order is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

    Governing Law

    This Order and all related documents including any exhibits attached hereto, and all matters arising out of or relating to this Order, whether sounding in contract, tort, or statute are governed by, and construed in accordance with, the laws of the State of California without giving effect to the conflict of laws provisions thereof to the extent such principles or rules would require or permit the application of the laws of any jurisdiction other than those of the State of California.

    Submission to Jurisdiction

    Each party irrevocably and unconditionally agrees that it will not commence any action, litigation, or proceeding of any kind whatsoever against the other party in any way arising from or relating to this Order, including all exhibits, schedules, attachments, and appendices attached to this Order, and all contemplated transactions, including, but not limited to, contract, equity, tort, fraud, and statutory claims, in any forum other than the U.S. District Court for the Central District of California or, if such court does not have subject matter jurisdiction, the courts of the State of California sitting in Los Angeles County, and any appellate court from any thereof. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of such courts and agrees to bring any such action, litigation, or proceeding only in U.S. District Court for the Central District of California or, if such court does not have subject matter jurisdiction, the courts of the State of California sitting in Los Angeles County. Each Party agrees that a final judgment in any such action, litigation, or proceeding is conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.

    Cumulative Remedies

    The rights and remedies under this Order are cumulative and are in addition to and not in substitution for any other rights and remedies available at law or in equity or otherwise.

    Notices

    All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a "Notice") shall be in writing and addressed to the parties at the addresses set forth on the face of this Order or to such other address that may be designated by the receiving party in writing. All Notices shall be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), facsimile (with confirmation of transmission), certified or registered mail (in each case, return receipt requested, postage prepaid), or email (provided that an additional method is also used). Except as otherwise provided in this Order, a Notice is effective only (a) upon receipt by the receiving party, and (b) if the party giving the Notice has complied with the requirements of this Section.

    Severability

    If any term or provision of this Order is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction

    Survival

    Provisions of this Order which by their nature should survive beyond the expiration or earlier termination of this Order will remain in force after such expiration or earlier including, but not limited to, the following provisions: Setoff, Warranties, General Indemnification, Intellectual Property Indemnification, Insurance, Compliance with Law, Confidential Information, Governing Law, Submission to Jurisdiction/Arbitration and Survival. With respect to confidential information that constitutes a trade secret under applicable law, the rights and obligations set forth in Section 24 hereof shall survive the expiration or earlier termination of this Order until, if ever, such confidential information loses its trade secret protection other than due to an act or omission of Seller.

    COOKIE POLICY

     

    1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
    2. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
    3. We use the following cookies:
    • Strictly necessary cookies. These are cookies that are required for the operation of our website.
    • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
    • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.] [Note to Quest: Please confirm]
    1. You can find more information about the individual cookies we use and the purposes for which we use them in the table below: [Note to Quest: Please confirm the details below]

    Cookie

    Purpose

    More information

    [COOKIE TITLE]

    [COOKIE NAME]

    [DESCRIPTION OF THE PURPOSE FOR WHICH THE COOKIE IS USED AND ITS DURATION]

    Examples of purposes for which a cookie may be used:

    This cookie [is essential for our site to OR enables us to]:

    [(a) Estimate our audience size and usage pattern.]

    [(b) Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.]

    [(c) Speed up your searches.]

    [(d) Recognise you when you return to our site.]

    [(e) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.]

    [(f) [OTHER PURPOSES].]

    [LINK TO EXTERNAL INFORMATION WHERE APPROPRIATE]

    1. Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies: [Note to Quest: Please confirm the details of any third party with whom cookies may be shared (or, alternatively, if cookies are not shared with third parties)]
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    1. To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies. [Note to Quest: Will you have an advertising preference page for users to manage their cookies and other preferences?]
    2. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
    3. Except for essential cookies, all cookies will expire after [EXPIRY PERIOD]. [Note to Quest: Please confirm]
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